Firefighting: Don’t Reward the Arsonist
Firefighting is a self-perpetuating cycle that ultimately engulfs an organization. It is caused by four behavioral biases, but there are ways to fight back and reduce damaging firefighting.
Firefighting is a self-perpetuating cycle that ultimately engulfs an organization. It is caused by four behavioral biases, but there are ways to fight back and reduce damaging firefighting.