Facilitating During Deep Conflict

Do you ever facilitate meetings where there is strong conflict between participants? When deep conflict seems likely, teach participants the LECSR conversational technique.

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How to Stop Zoom Snooze Fests

Are the people in your online meetings checking email or watching cat videos instead of paying attention? Here are three Zoom advanced capabilities that you can use to increase participation, plus a bonus that works on any platform.

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Firefighting: Don’t Reward the Arsonist

Firefighting is a self-perpetuating cycle that ultimately engulfs an organization. It is caused by four behavioral biases, but there are ways to fight back and reduce damaging firefighting.

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I Hate Bumper Stickers!

But I do like concise and wise tips about how to work better. For example, here are three pithy questions about organizational change and decision-making.

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Project Management Maturity in Lake Wobegon

Attaining the highest levels of project management maturity is expensive, difficult, and has diminishing returns. Don’t be satisfied lingering at level 1, but don’t feel bad if you’re not at level 5.

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Don’t Cheerlead During a Crisis

Instead of a call to action, in times of crisis people need “holding” – guidance on how to move with purpose. Holding acknowledges difficulty without giving in to powerlessness.  Here are some pragmatic ways you can hold your organization.

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Step Up, Step Back

“Step up, step back” is a way that a facilitator can give give a group long-term ownership of group dynamics.

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