Silent Suzy

Change managers often focus on the “squeaky wheels.” The real danger may be silent dissenters.

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Change Fatigue

How is change fatigue related to project intake decisions? A portfolio management colleague told me about an intriguing practice at her organization. Never-ending changes, even good ones, can batter people so much […]

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Six Tactics for Leading Through the Fog

During ambiguous times, leaders are like guides through an untamed jungle, helping their teams chart a safe path through difficult obstacles. Here are six proven techniques for leading through uncertainty.

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Don’t Ignore Dissenters

People who are satisfied with how a change is going will tend to remain silent.   People who are not happy, even if they are a small minority, will grab a […]

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I Hate Bumper Stickers!

But I do like concise and wise tips about how to work better. For example, here are three pithy questions about organizational change and decision-making.

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Don’t Cheerlead During a Crisis

Instead of a call to action, in times of crisis people need “holding” – guidance on how to move with purpose. Holding acknowledges difficulty without giving in to powerlessness.  Here are some pragmatic ways you can hold your organization.

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