Don’t Ignore Dissenters

People who are satisfied with how a change is going will tend to remain silent.   People who are not happy, even if they are a small minority, will grab a […]

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I Hate Bumper Stickers!

But I do like concise and wise tips about how to work better. For example, here are three pithy questions about organizational change and decision-making.

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Don’t Cheerlead During a Crisis

Instead of a call to action, in times of crisis people need “holding” – guidance on how to move with purpose. Holding acknowledges difficulty without giving in to powerlessness.  Here are some pragmatic ways you can hold your organization.

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Collaboration in Cyberspace

It’s hard to do highly interactive activities in the online work world we’re all stuck in. Here’s how to use a virtual whiteboard and stickies to help.

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How Organizations Change

Organizations are constantly confronted with the need to change.  So let’s look at what change management experts say about changing an organization.

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